Foreword… Sorry Cliff. Positive ending, no rant today.
So yeah, I won that battle. And yet again it was a phone call to the CEO of U-Haul, as he was piling his kids into the car (on his way to church), that did it.
We woke up a bit late (9:30am) after doing a lot of packing last night and I promptly called the U-Haul traffic routing place I talked with yesterday. It was Amy, the one I talked with yesterday, and she told me the same thing. That $27 was gonna stay the way it was because according to her, her boss (Tina) had gotten an email direct from the CEO saying $27. Again I told her I would not make a big fuss over a $27 difference, I would just be unhappy. I told her that when I talked with people before and that I saw the cargo van available for one-way rental I was right when other people said that could not be so, and I am right now when I say it was a little more than a $100 difference. Still she said she could not do anything. I told her I had no option but to go through with it, but if I had any other choice I would cancel my reservation, I just have no option at this point.
Right after I talked with her I called the CEO again. He remembered talking with me and when I said they gave me a $27 discount he immediately said that was wrong. He sounded a little upset too. He said he told them to give me a $103 discount, not $27. Again he appologised and said with 18,000 employees sometimes the message gets mixed up. He asked if I knew the city the traffic routing place was at, and I gave him the phone number, who I talked with and my reservation number. Three minutes later I got another call from the traffic routing place confirming that the discount was now $103 in total. It wasn’t Amy who called me back either, I think she might have been a little upset with me. I’m gonna bet that the CEO was quite abrupt with whoever he talked with about this.
So overall a good result. Props to the CEO again. Nice guy and is trying to do the right thing. So not bad for a CEO at all.
The seat seems to be pretty comfortable and it only has 24,000 miles on it too, so not bad. Now we’ll have to see how it goes for the rest of the trip. heh
All we have left to do is pack up our clothes, the computers and our LCD TV. Other than that we are set to go. We’ve already packed some things in the U-Haul, and we are taking it slowly and with many breaks. Its 35C right now, so not the best time to be packing up. I’m pouring sweat right now.
Oh and Tammy, yes the 14’ would add another tank of gas. When you’re going 2,000+ miles, even a few mpg less starts to make a difference. Its why I wanted to use the cargo van in the first place. :) Plus we are still going to have room in the 10’ anyway. A 14’ would be left with an insane amount of room.
We leave tomorrow at, hopefully, 8am. We’ll get to Beaver, UT in the early evening, again hopefully. So our trip is Lancaster, CA to Beaver, UT to Dillon, MT, to Dickinson, ND (and no I did NOT make than name up. I’m not sure I want to know the entomology of that name), then on to Grand Forks for the storage, then to Winnipeg. My father is supposed to meet us there, but I don’t know if he’ll be able to yet. Their passports are expired and they are calling the border crossing at Emerson tomorrow. So I’ll know more later. I did get an alcohol order though, dad wants some 40s brought up. lol
We leave tomorrow! Cliff - Peer Pressure Works, Chad - The Grind, Kelly - ‘Round the Bend, Kim - In Desperate Need of Entertainment, Erron – From the Inside Looking In, Kyle - Blog, Liam - In the Now, James – Feelings of White, Shaun - Expedition of Truths, Tammy - Tam I am, Vlad – Analog Coast, Janine – Because.